Our Managed Services Engineers are scheduled 24 hours a day, 7 days a week, and 365 days a year. Avoid the wait of on-call support after 6pm and get quicker response times.
We’ve got podcasts from our CEO and the Managed Services leadership team members
Are you someone who prefers not to talk on the phone? Multitasking during meetings? This is the option for you. It is your direct line to our Dispatch team and the best way to let us know what is going on so we can get the ticket process started for you.
Just like emailing or calling live chat creates a ticket so we can prioritize and keep technology working for you.
A member of our Dispatch team will take all the information and match you with the best resource for the quickest resolution.
A Managed Services engineer will pick the exact amount of time needed to work with you based on your unique needs. You will receive an email invitation to pick the time that works best for you.
At the time you picked you will receive a call from the engineer to work with you towards a quick and lasting solution.
An independent 3rd party validated CIT’s security program. It is designed to protect your data.
The vCIO role can bring value-added perspectives by interlinking business objectives with technology while incorporating accounting background and experiences to align technology investments accordingly. At CIT, we have unique experiences and education in Information Technology, Finance/Accounting, and Organizational Development to tie each of the critical components together to maximize the effectiveness of technology projects and implementations.
This foundation of Managed Services offers a well-rounded package of services that will give you the peace of mind that your systems, data, website, and hardware are functioning correctly and fully protected. Of course, many small companies have never employed a version of managed services primarily because they are too small for a dedicated technology-focused staff person. In this new economy, Managed Services is the scalable solution that can grow and contract depending on the technology needs of the organization. IT Outsourcing is often the perfect solution.