What sets us apart from other Managed Services Providers (MSP)

  • 24/7 support

    Our Managed Services Engineers are scheduled 24 hours a day, 7 days a week, and 365 days a year. Avoid the wait of on-call support after 6pm and get quicker response times.

  • Personalized support

    We have a pod structure that is designed to know your system better. Each time you enter a support request you will be helped by the same specialized team. This helps us get to know your business needs and goals better and means quicker response times as the relationship grows.

  • Cybersecurity In-House

    Have a cybersecurity concern? Rather than outsourcing and increasing wait times we prioritize having in-house security experts and the best security tools to help you identify, protect, detect, respond, and recover to cybersecurity incidents.

Your business doesn’t stop at 6pm. Our support services don’t either.

Services include

  • Security

  • Monitoring

  • Management

Not sure where to start?

We’ve got podcasts from our CEO and the Managed Services leadership team members

Choosing a Managed Service Provider (MSP)
Myths of Managed Services
What Should You Ask a Potential Tech Partner?
We have been a customer of CIT for many years. We appreciate CIT's focus of being a business partner who cares about us and our business. Nick Lesneski, Dennis Ross and the CIT Team are very dedicated, professional and are integral part of how we function on a day to day basis. Their Managed Services, Cybersecurity and hardware support have been vital to medium sized business.
Marcy Jablonski
Marcy Jablonski
September 23, 2021.
The teams at CIT are great! From management and the account team to the on-site engineering and cabling teams, they listen to our needs and are very professional, knowledgeable and fun to work with. In one case, Nick was very helpful to us introducing and navigating the E-Rate process for non-profits. Additionally, when we have asked questions outside of their responsibility, they were open to helping us get lined up with the right resources through sharing their deep technical expertise. Good people!
Steve McDermott
Steve McDermott
May 5, 2021.
Our account manager, Tim Mangle, is excellent! He is highly responsive, professional, and consistently goes above and beyond. He has ensured our experience as a new client with CIT has been terrific. We look forward to continuing to engage CIT on a longterm basis and Tim's helpfulness and professionalism are a major reason why we intend to do so.
Jenny Callahan
Jenny Callahan
May 5, 2021.
CIT is a great company to have by your side. They are very detailed and good at what they do, and are always able to answer our questions quickly and professionally. I have been very impressed with their ability to troubleshoot and help us out in a pinch. Nick Lesneski, our Account Executive, is simply the best. He will go to any length to help us out and make things right if we are feeling unsure of how a product works or if it isn't meeting our needs. I hope he never leaves! Go with CIT, you won't regret it.
Jake Reiter
Jake Reiter
April 26, 2021.
Great Company to work with, Nick Lesneski is very prompt to get quotes/orders and answers right away. Highly recommend him and this company
Rory Hollander
Rory Hollander
April 23, 2021.
Great company to work with! Very quick to respond and tech savvy.
Shawn Kulavik
Shawn Kulavik
April 23, 2021.
I have worked with CIT for almost 5 years, and Nick Lesnesk has been my Account Executive for the majority of that time. They have been a great asset to have to help with projects and monitor our network. I also like the knowledge they possess and can get the answers I need promptly. They have been a key part of Polywater’s success.
Jerry Hanson
Jerry Hanson
April 23, 2021.
Nick Lesneski and the team at CIT have been a treat to work with over the years. They have proven time & again to be professional, responsive, and have given us thoughtful solutions to our technology needs. Nick & JB are a terrific team, and Nick is often proactive in reaching out to us before any issues develop. I highly recommend CIT. Keep up the great work Nick!
Jim Engstrom
Jim Engstrom
April 23, 2021.
I have been using CIT for my company for the last few years. After using a couple different IT companies over the years, it was a relief to find CIT. Nick Lesneski and his team are extremely responsive and easy to work with. Nick doesn't try to sell us on services and equipment we don't need and listens to what we do need. The on-demand help desk has been a huge bonus and the on-site techs know their stuff. I highly recommend CIT!!
brady ramsay
brady ramsay
April 22, 2021.
Highly responsive and consistently outstanding service! That’s how I describe CIT’s managed IT services to anyone who asks. We have used them for all of our IT support needs for the past four years and every CIT person we have come in contact with has met that description. The service desk response is the best I have ever experienced, and when a tricky issue does arise they are tenacious in pursuing a solution.
dave casmer
dave casmer
June 3, 2020.

Keeping your technology working for your business day to day is our top priority

Contact our CIT Services team in a way that works for you and your business:

Kyle Etter and Rob Cramer working at a desk at the CIT Woodbury office

Managed Services customers can Live Chat 24/7

Are you someone who prefers not to talk on the phone? Multitasking during meetings? This is the option for you. It is your direct line to our Dispatch team and the best way to let us know what is going on so we can get the ticket process started for you.

Just like emailing or calling live chat creates a ticket so we can prioritize and keep technology working for you.

Spend less time worrying about technology and schedule a time to work with an expert

Who is making sure your cybersecurity provider is secure? 

An independent 3rd party validated CIT’s security program. It is designed to protect your data.

Cybersecurity regulation

Virtual CIO (vCIO)

The vCIO role can bring value-added perspectives by interlinking business objectives with technology while incorporating accounting background and experiences to align technology investments accordingly. At CIT, we have unique experiences and education in Information Technology, Finance/Accounting, and Organizational Development to tie each of the critical components together to maximize the effectiveness of technology projects and implementations.

This foundation of Managed Services offers a well-rounded package of services that will give you the peace of mind that your systems, data, website, and hardware are functioning correctly and fully protected. Of course, many small companies have never employed a version of managed services primarily because they are too small for a dedicated technology-focused staff person. In this new economy, Managed Services is the scalable solution that can grow and contract depending on the technology needs of the organization. IT Outsourcing is often the perfect solution.

Benefits of a vCIO for SMBs:

  • Predictable technology budgets, decreased operating costs and improved productivity

  • Analysis and regularly reports findings and recommendations

  • Team of experts in security, business continuity, disaster recovery, and compliance

  • Depth of skill sets diversified over several individuals

Let’s get in touch

Two men working on laptops and laughing together

Serving the following communities and beyond:

Twin Cities

  • Minneapolis

  • St. Paul

  • Eden Prarie

  • Bloomington

  • Edina

  • Lakeville

  • Chanhassen

  • Minnetonka

  • Rogers

  • Plymouth

  • St. Cloud

  • & More!

Southern Minnesota

Western Wisconsin

  • Hudson

  • River Falls

  • Amery

  • Ellsworth

  • Eau Claire

  • Menomonie

  • Rice Lake

  • St. Croix Falls

  • Osceola

  • Osseo

  • Chippewa Falls

  • & more!

Putting businesses in the Twin Cities, Southern Minnesota, and Southern Minnesota ahead of software or hardware. Let’s connect and make technology work for your business.