SUPPORT

CIT provides a in-house Call Center to assist in all your technical needs, 24 hours a day, seven days a week. If your problem requires onsite technical assistance, our Call Center will dispatch a technician as soon as one is available.



Customer Portal

The Customer Portal is a web based application used by our customers to create new service tickets, monitor the status of requests and incidents, view expiration dates on your hardware and software products and much more.


Customer Portal

SPAM Filtering

CIT SPAM Filtering Protection is a premium service which provides comprehensive protection against the most current email-borne threats combined with the flexibility of customizing per-user settings, per-user quarantine mailboxes, and more.


SPAM FILTERING

CIT IT Glue

CIT IT Glue allows you to find, track and know everything. Enjoy unmatched efficiencies, transparency and consistency throughout your organization with our award-winning, SOC 2-compliant documentation management platform.


CIT IT Glue

CIT Proactive

No matter the size of a managed IT environment, the security, availability, and integrity of that environment is key to business operations. To do the job right, a network and systems management toolset, capable of monitoring and reporting on the entire IT environment, is needed.


CIT Proactive

CIT Auvik

CIT’s automated network mapping software tells us exactly what’s on your network, where it is, and how it’s connected. We can quickly gain a detailed understanding of our client’s environment and drill down to a particular device to see all the services running and its current status in real-time.


Domain is unique

CIT Webroot

Endpoint protection helps businesses keep critical systems, intellectual property, customer data, employees, and guests safe from ransomware, phishing, malware, and other cyber attacks by delivering multi-vector protection for endpoints and networks and threat intelligence services.


CIT Webroot

CIT BrightGauge

CIT BrightGauge simply provides a simpler way to get faster, stronger data insights on your network key elements. BrightGauge takes data from multiple datasources and allows us easily track key performance indicators (KPIs), create custom executive reports.


CIT BrightGauge

CIT Passportal

Passportal provides simple yet secure password and documentation management that is cloud-based and offers automated password protection and makes storing, managing, and retrieving passwords quick and easy from virtually any connected device.


CIT Passportal